STORE POLICY
SHIPPING POLICY
ONE GOOD TOTE is a slow, one-person studio.
Thank you for choosing small and local.
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Shipping times
All orders are handcrafted and packed with care in my Poblenou studio.
Please allow 2–5 business days for in-stock items to be prepared and shipped.
For made-to-order pieces, I’ll contact you personally with details — typically within 7–10 days.
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Shipping Zones
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Currently shipping within Spain.
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Local Pickup (Barcelona only)
If you live in Barcelona and prefer to pick up your order directly from my studio, simply select Local Pickup at checkout.
I’ll get in touch to arrange a time.
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Local Delivery (Barcelona area)
For deliveries within the Barcelona area, I personally deliver your order by scooter ;). I’ll reach out to coordinate once you place the order.
If you're outside of this zone, feel free to email me at hello@onegoodtote.com or message me on Instagram.
I’ll do my best to accommodate your request.
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Carriers & Rates
Orders are shipped via trusted national and international carriers (Correos, SEUR, or similar).
Shipping rates are calculated at checkout based on your location.​​
RETURNS POLICY
Each piece is made slowly and with intention.
Because of this, I hope you'll take your time choosing.
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Custom / Personalized Items
Items that have been personalized (with initials, etc.) are final sale and not eligible for return.
PAYMENT METHODS
Credit / Debit Cards
Offline Payments